At Bitso, we are committed to continuously improving the experience and efficiency of our platform. As part of these efforts, on Friday, April 25, 2025, we will proceed with the hibernation of the following trading books:
- POL/MXN
- DOT/BRL
This decision is based on a detailed evaluation of market activity, as these trading pairs have shown a consistent decline in trading volume and user participation in recent months. By hibernating these books, we can focus our resources on markets with higher demand and activity, ensuring a more efficient and robust trading experience for all our users.
What does this hibernation mean for you?
Pending orders: All active orders in the affected books will be automatically canceled as of the hibernation date. This includes limit orders, stop-loss orders, and any other pending instructions. No action is required on your part; orders will be treated as if they had never been placed.
Reason for Hibernation
In the case of POL, this decision is part of our ongoing evaluation of its early-stage market activity. While POL remains available for conversion and on-chain interactions, trading in the POL/MXN book has not reached the expected adoption.
As for DOT/BRL, we’ve observed a sustained decline in demand within that specific pair, and we believe it is in our users’ best interest to focus on stronger liquidity routes.
Keep in mind both POL and DOT will be available in their respective USD pairs.
These adjustments are aligned with our broader strategy to optimize trading opportunities across the platform while ensuring a consistent and high-quality user experience.
Next Steps
We recommend reviewing your account before April 25, 2025, and making any necessary adjustments.
If you were trading in the affected books, we invite you to explore other trading pairs available on our platform that may suit your investment and trading needs.
We’re Here to Help
If you have any questions or concerns regarding this change, our support team is available to assist you. We understand that these adjustments may impact your trading strategies, and we are committed to ensuring a smooth transition.
We appreciate your understanding and trust in Bitso. These changes will allow us to continue providing you with a secure, efficient, and constantly evolving trading platform.
Disclaimer: This announcement is for informational purposes only and does not constitute financial advice. We recommend conducting your own research before making any investment decisions.
